Quality vegetables are the result of many different factors: the plant cultivar itself, the horticultural methods used to grow them, the season in which they are grown, and many other agricultural, harvesting, or handling factors. We always endeavor to bring you nothing but the finest produce. But If at any time, or for any reason, you are not satisfied with the produce you have received, Lufa Farms will provide you replacement produce, alternative produce as available, credit on your account, or a refund, at your election.